CRM2011 Outlook Track

Microsoft Dynamics CRM 2011 Outlook Track

The owner of this queue does not have sufficient privileges to work with the queue.

Please go to settings=>customizations=>customize the system=>Entities=>Email, then uncheck "Automatically move records to the owner's default queue when a record is created or assigned", publish all customizations and try again.

Open the appropriate Security Role, Find Queue in the list and apply Read permissions

Reference: http://social.microsoft.com/Forums/en-US/b35ad118-ac41-4aab-8a08-969737bbff2b/outlook-tracking-error-the-owner-of-this-queue-does-not-have-sufficient-privileges-to-work-with?forum=crm

http://msdynamicswiki.com/2011/11/01/error-message-when-attempting-to-send-tracked-email-message-to-another-user-in-microsoft-dynamics-crm-2011/